First, we suggest checking the Tech Services troubleshooting page for links to help solve common IT problems.
For more serious issues, you can get help in several ways.
Remote tech help is available Monday through Thursday from 8 a.m. to 8 p.m. and Friday from 8 a.m. to 5 p.m. You can:
In addition to remote services, in-person tech help is available Monday through Friday: 8 a.m. to 5 p.m. at University Crossing, Suite M50, located at 220 Pawtucket St., Lowell, MA.
